Hospital staff across NHS Greater Glasgow and Clyde (NHSGGC) are being encouraged to play their part in preventing homelessness by asking a simple question that could make a life-changing difference. On World Homelessness Day, on 10th October, the health board is highlighting the importance of early intervention.
Research indicates that individuals often have increasing contact with health services before becoming homeless. This presents an opportunity to identify problems early and help people access support before they reach a crisis point. The core message is to act before someone has nowhere to go, as a secure home is fundamental to good health.
NHSGGC is preparing for new legal duties under the “Ask & Act” initiative, requiring all public services to inquire about housing circumstances, identify risks early, and take action to prevent homelessness.
Jennifer Watt, Health Improvement Lead for Homelessness Prevention at NHSGGC, stated, “When people think about homelessness, they often think about someone who has already lost their home. But homelessness rarely happens overnight. Often there are warning signs long before a crisis point is reached. Someone may be worried about rent arrears, struggling with finances, facing relationship breakdown, or concerned about where they will live when they leave hospital.”
She added, “Health services are in a unique position to spot those concerns because people frequently come into contact with us during difficult periods in their lives. A simple conversation can make a huge difference. By asking about housing and understanding someone’s circumstances, we can act in a way that may be able to prevent them from becoming homeless in the first place. Nobody should have to wait until they have nowhere to go before getting help.”
Across NHSGGC, staff already collaborate with housing, welfare, and community partners to support patients facing housing difficulties. This support can include assistance with welfare benefits, financial inclusion, energy costs, and housing advice.
Ms Watt emphasised, “Preventing homelessness is everyone’s business. We know that having a safe, secure home is fundamental to health. Every conversation matters, and every opportunity to identify someone who may be struggling is an opportunity to prevent a crisis later on.” She urged staff to signpost and refer individuals at risk to appropriate services.
